OUR MAIN AREAS OF EXPERTISE INCLUDE
HARDWARE MAINTENANCE
Expert hardware support & maintenance
Global Maestro Communications is dedicated to delivering top-quality hardware and comprehensive maintenance services for clients. With us, you can have peace of mind knowing your hardware is in expert hands.
Our maintenance offerings include:
✔ A support centre with clear SLAs and performance metrics.
✔ Well-established notification and escalation protocols.
✔ Highly skilled support engineers with extensive experience.
✔ Proven processes for effective preventive maintenance.
✔ A robust inventory and backup system.
Our engineers are proficient in managing a variety of high-end hardware components, such as:
⇨ PBX systems
⇨ Call Centers
⇨ Access Control
⇨ Security Systems & Cameras
⇨ Network Infrastructure
⇨ Servers and Desktops
⇨ Power Saver Units
At Global Maestro Communications, we ensure your equipment runs smoothly so you can focus on your business's most important issues.
SOFTWARE MAINTENANCE
From updates to upgrades, we've got you
At Global Maestro Communications, we recognise how crucial it is for businesses like yours to stay ahead in an ever-evolving tech landscape. Staying on top of emerging trends, scaling existing software, or making new technology investments are key to maintaining your leadership position and achieving continued success.
Let us take the hassle out of managing your software needs. We handle the heavy lifting, guiding you to the right upgrades and solutions to maximise your technology and help you surpass your business goals.
From expert advice on software procurement and management to seamless deployment and ongoing support, we have the expertise and infrastructure to meet all your software management needs on-site or remotely.
Our core software maintenance services include:
✔ Telephone Management
✔ Access Control
✔ Time and Attendance
✔ HR Integration
✔ Labour Cost Allocation (per person or product)
✔ Visitor Management Software
✔ Custom Application Development and Support
✔ Call Center Analytics